MainstreetMainstreet vs Reputation.com
Reputation.com is a platform. Mainstreet is a decision.
Reputation.com sells a 10-module enterprise suite (surveys, social, listings, actions, insights, etc.) to teams with a dedicated CX ops role. Mainstreet is a $99/mo AI that just runs your Google Business Profile — for owners who don't have a CX ops team.
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Mainstreet vs Reputation.com
| Feature | Mainstreet | Reputation.com |
|---|---|---|
| Starting price | $99/mo (Founding) | Multi-thousand quotes |
| Contract length | Month-to-month | 12–36 months typical |
| Sales team to buy | No | Yes |
| Time to first published reply | 1 hour | 1–3 months |
| AI auto-replies to positive reviews | ✓ | Configurable |
| Weekly Google Posts written + published | ✓ | — |
| Map-pack rank tracking | ✓ | Add-on |
| Enterprise surveys / VoC / listings | — | ✓ |
| Best for | 1–10 locations | 50+ locations |
What you get
You have 1–10 locations
Reputation.com starts to make sense at 50+ locations where you need enterprise workflow, roles, and integrations. Under that, you're paying for a platform you can't use.
You don't have a CX team
Reputation.com assumes a dedicated ops seat. Mainstreet assumes you're the owner and the technician.
You want to see the price on a page
Our pricing is public and month-to-month. No quotes, no NDA to see the tier list.
You want auto-published Google Posts
Mainstreet writes and publishes weekly Posts on your profile automatically. Most enterprise platforms leave Posts as a manual queue.
Common questions
Is Mainstreet for enterprise?
No. If you have 50+ locations and need role-based workflows, tickets, VoC dashboards, and a CX ops team, Reputation.com is genuinely a better fit. Mainstreet is for small businesses (1–10 locations) that need Google done right without a platform.
Can I use both?
Technically yes — Mainstreet can operate at the Google Business Profile level while Reputation.com handles enterprise surveys. But it's rare; usually customers pick one.
What if my business grows past 10 locations?
Our Scale plan handles multi-location. If you truly reach the enterprise tier, Reputation.com or Birdeye Enterprise start to make sense.
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