Legal · Updated 2026-06-24

Terms of Service

Mainstreet provides done-for-you Google Business Profile management to US-based small businesses. By engaging our services you agree to the terms below.

Service description

We monitor your Google Business Profile and draft AI-assisted responses to customer reviews. Positive responses are published within 24 hours of detection. Negative responses are drafted but require human-in-the-loop approval before publication. We publish weekly localized content updates and provide monthly performance reports.

Billing

Recurring tiers are billed monthly via Stripe. Month-to-month with 30-day cancellation notice. One-time tiers (audit, setup) are billed in full at the time of purchase. Annual prepay is offered at a 10–15% discount.

Refunds

All recurring services carry a 30-day no-questions-asked refund. After day 30, refunds are handled on a case-by-case basis.

Limitations of liability

We do not guarantee specific search ranking outcomes. AI-generated content is reviewed for compliance before publication, but we are not liable for indirect damages resulting from third-party algorithm changes, account suspensions by search engines, or rare AI output errors. Our maximum liability is limited to the amount you paid us in the prior 90 days.

Contact

Email hello@mainstreet.sh. Mailing address provided to active clients on request.